Privacy Policy

This is our policy on how we process and protect the personal information you share with us. It also describes your rights and our obligations. Your personal privacy is important to us and we strive to have strong protection when you use our website or shop in our stores. Of course, you should feel safe when you shop with us and if you have any questions you can always contact us, see contact details below.

Who is responsible for the personal data we collect?

RESTYLE LUM CANDLES AB with organization number: 559130-1162 is responsible for personal data for the personal data you provide to us when you shop or are in contact with us.

Where is your personal data stored?

Our goal is to process as little personal data as possible, and when we do, we primarily use systems within the EEA. In some cases, data is transferred to third countries but only to partners who are under “Privacy Shield” agreements with the EEA.

What kind of personal information do we collect?

We collect personal information that you send to us when you place orders in our stores, when you shop on our website, sign up for our newsletter or participate in any competitions. For example, the personal information you send to us may include contact information, date of birth and payment information. We may also collect certain personal data from external partners such as address information from public registers and credit rating information from credit rating agencies, banks or credit reporting companies.

How do we use your personal information?

We may use your personal information for the following purposes:

  • When processing orders and returns
  • In correspondence on questions and other information
  • In internal analysis of purchase patterns to provide relevant offers and information
  • When sending out offers in the form of newsletters, then always with instructions on how to unsubscribe from further mailings
  • In internal analysis of purchase patterns to provide relevant offers and information
  • When announcing winners in competitions that we arrange
  • In case of questionnaires to improve our services and offers.
  • For work that prevents abuse or other inappropriate use of our website
  • We will store your information for as long as required to fulfill the above purposes or as long as we are required by law to do so. Your personal data will then be deleted.

What are your rights?

You have the right to request information about the personal data we hold about you at any time. If your information is incorrect, incomplete or irrelevant, you can request to have it corrected or deleted. We cannot delete your information if other laws require that we save them, e.g. accounting rules, or when there are other legitimate reasons why the data must be saved, such as unpaid invoices. You can revoke your consent to us using the information for marketing at any time by unsubscribing from our newsletter. You can also contact us by sending letters, emails or calling. See contact details below.

Who can we share your personal information with?

In order for us to be able to offer the above-mentioned services and our commitments to you as a customer, we share your personal information with companies that are so-called. personal data assistants for us. Personal Data Assistants process the information on our behalf and according to our instructions and help us with IT services, payment services, transport and marketing. This is done only for purposes for which we have collected the information and only for companies that can provide adequate guarantees regarding security and privacy of personal data. We will never pass on, sell or exchange your personal data with any third party.

Controller of personal data

RESTYLE LUM CANDLES AB
Organization number: 559130-1162
Floragatan 2
114 31 Stockholm
Phone: 08-663 94 11
Email: [email protected]

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